Cancellation & Refund

Cancellation / Refund Policy

At SmartFethiye, we understand that plans may change, and sometimes it becomes necessary to cancel or modify your travel arrangements. We strive to provide a transparent and fair Cancellation & Refund Policy to ensure your peace of mind. Please read the following policy carefully before making any bookings.

1. Cancellation Policy:
1.1. Each booking may have its own specific cancellation terms and conditions, which will be clearly mentioned during the booking process. Please review these terms before confirming your reservation.
1.2. In case of cancellation, you may be subject to a cancellation fee or penalty, depending on the specific terms of your booking. The amount of the fee or penalty will be communicated to you at the time of cancellation.Refund Policy:


1. Refund Policy:
2- 1. 100% Refund for Last 21-Day Booking: If you cancel your booking at least 21 days prior to the scheduled date, you will be eligible for a 100% refund.

2-2. 50% Refund for 14-Day Booking: If you cancel your booking at least 14 days prior to the scheduled date, you will be eligible for a 50% refund.

2-3. 30% Refund for Last 7-Day Booking: If you cancel your booking at least 7 days prior to the scheduled date, you will be eligible for a 30% refund.

Please note the following important points:

- Refunds will be issued using the same payment method used for the booking.
- Any applicable processing fees or charges imposed by third-party payment processors or banks may be deducted from the refund amount.
- The refund will be processed within 7-10 business days from the date of cancellation.
- Refunds are not applicable for bookings that have already been used or partially used.
- This refund policy applies to bookings made directly through our platform. If you made your booking through a third-party website or travel agency, please refer to their refund policy.

We recommend that you carefully review your booking details and ensure that you are aware of the cancellation policy before making a reservation. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

3. Non-Refundable Bookings:
3.1. Some bookings may be non-refundable, meaning that no refund will be provided in case of cancellation. These bookings are clearly marked as non-refundable during the booking process.
3.2. It is important to carefully review the cancellation terms and conditions before making a non-refundable booking.

4. Booking Modifications:
4.1. If you need to modify your booking, such as changing travel dates or the number of travelers, please contact our customer support team. Modification requests are subject to availability and may be subject to additional charges.
4.2. Any modifications to your booking may have an impact on the overall cost, and the new price will be communicated to you before confirming the changes.

5. Travel Insurance:
5.1. We strongly recommend that you consider purchasing travel insurance to protect yourself against unforeseen circumstances that may result in trip cancellation or interruption.
5.2. Travel insurance can provide coverage for expenses related to cancellations, delays, medical emergencies, and other travel-related issues. It is your responsibility to review and understand the terms and coverage of the insurance policy.

6. Contact Us:
If you have any questions or need assistance regarding our Cancellation & Refund Policy, please don't hesitate to contact our customer support team. We are here to help and provide you with the necessary information and guidance.

Please note that this Cancellation & Refund Policy is subject to change without prior notice. It is recommended to review the policy regularly or before making any bookings to stay informed about any updates or modifications.